No. 3074/CEx/M(CS)/DMC
20-March-2025
Office Of The Chief Executive Officer Faisalabad Electric Supply Company (FESCO)
FESCO’s Strong Performance Justifies Hardship Allowance – Key Metrics Revealed:
The Faisalabad Electric Supply Company (FESCO) has released key performance statistics in response to the Hardship Allowance request, demonstrating its commitment to efficiency and service excellence. According to official data, FESCO has outperformed several NEPRA-set targets in line losses, recovery rates, and meter reading accuracy, further strengthening the case for employee incentives.
Key performance highlights for the period July 2024 to February 2025 include:
- Line Losses: FESCO achieved a significantly lower 5.71% loss, well below NEPRA’s 8.38% target.
- Recovery Position: FESCO maintained an impressive 99.73% recovery rate, just shy of the 100% target.
- Mobile Meter Reading Accuracy: Achieved 98% accuracy, close to the 100% goal.
- Theft Cases & FIRs: Out of 7,153 referred cases, 5,198 FIRs were registered, reflecting a strong legal stance against electricity theft.
- New Connections Issued: 196,553 new connections were successfully installed, including 300 industrial connections.
These performance metrics highlight FESCO’s operational efficiency and reinforce the legitimacy of granting the Hardship Allowance to employees. With budgetary approval of Rs. 518 million already confirmed, the final decision now rests with the Board of Directors (BOD), expected to review the case soon.
FESCO
FAISALABAD ELECTRIC SUPPLY COMPANY
Office Of The
Chief Executive Officer
FESCO Faisalabad
No. 3074/CEx/M(CS)/DMC Dated:20/03/2025
Dy. Director (A&S)
FESCO Faisalabad.
SUBJECT: GRANT OF PAYMENT OF HARDSHIP ALLOWANCE TO FESCO EMPLOYEES,
Ref:- Your office letter No. 16648 dated 20.03.2025.
The information required vide your letter under reference regarding grant of payment of hardship allowance to FESCO employees is tabulated below:-
| Sr. No. | Parameter | Present Target /Value (For the year ending 07/2024 to 02/2025) |
| i. | Line Losses | NEPRA Target = 8.38% (FY 2024-25) FESCO =5.71% |
| ii. | Recovery Position | NEPRA Target = 100% FESCO = 99.73% |
| iii. | Accuracy of Mobile Meter Reading | NEPRA Target = 100% FESCO = 98% |
| iv. | Lodging and Pursuing FIRS in theft cases | FIR referred = 7153 FIR Registered= 5198 |
| v. | New Connection / Installed | Industrial= 300 Others= 196,253 Total = 196,553 |
Director Commercial
FESCO Faisalabad
Why FESCO’s Performance Warrants Employee Hardship Allowance:
FESCO’s outstanding achievements in reducing line losses, increasing revenue recovery, and improving service accuracy showcase the dedication and hard work of its employees. The latest figures provide a strong foundation for approving the Hardship Allowance, ensuring financial recognition for those contributing to FESCO’s success.
By maintaining high efficiency and service reliability, FESCO has set a benchmark in the power sector. The final decision on the Hardship Allowance now awaits formal approval from the Board of Directors (BOD), which will determine the disbursement process. Employees are encouraged to stay updated through official Government Notifications regarding this crucial development.
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