No.SLGB/AO(Pen)/SCUG/2025/73
06-January-2025
Sindh Local Government Board, Local Government Department, Government Of Sindh
Biometric Verification and Dormant Pension Account Reporting in Sindh:
The Sindh Local Government Department has issued an important directive regarding the biometric verification of pensioners and the status of dormant pension accounts. This initiative, aligned with the Finance Division’s letter dated 5th January 2016, emphasizes the need to ensure transparency, efficiency, and accountability in pension disbursements. National Bank of Pakistan branches are required to conduct biometric verifications during specified periods and maintain detailed records to facilitate accurate tracking of pension payments.
Given the sensitivity of pension management and the need to address issues arising from dormant accounts and non-compliance with verification requirements, this directive mandates a comprehensive reporting process. The goal is to safeguard the rights of pensioners and ensure proper use of public funds. Notification Describes;
GOVERNMENT OF SINDH
LOCAL GOVERNMENT DEPARTMENT
(SINDH LOCAL GOVERNMENT BOARD)
No.SLGB/AO(Pen)/SCUG/2025/73
Karachi dated the 06 JAN 2025
The Regional Chief,
National Bank of Pakistan,
Regional Head Office.
L.I Chandrigar Road,
Karachi, Sindh.
Subject :- BIOMETRIC VERIFICATION OF PENSIONERS AND REPORT ON DORMANT PENSION ACCOUNTS
Reference: Finance Division’s letter regarding Pension payment through DCS dated 5th January 2016.
In compliance with the referenced letter and subsequent directives regarding biometric verification of pensioners maintaining accounts in your bank branches during March and October of every year.
It is requested to please initiate the process of biometric verification of all such pensioners receiving pension amounts for the month of December 2024, as specified in the regulations. Your bank branches must, maintain proper verification records with date and time stamps. It is further requested that the pensioners who are unable to undergo biometric verification due to physical limitations or absence of fingerprints are facilitated through alternative verification methods as per prescribed procedures.
It is further requested to submit the following information to the Secretary, Sindh Local Government Board:
- List of pension accounts that have become dormant (no transaction for six months or more) list of Accounts with Title of Accounts attached herewith for necessary action.
- Status of biometric verification compliance
- Actions taken to contact unreachable pensioners.
- Detailed report of verification completion for each branch
This information is required for necessary administrative action regarding dormant accounts as per prevailing rules. Your prompt attention to this matter will be highly appreciated.
DIRECTOR-II
SINDH LOCAL GOVERNMENT BOARD

Conclusion:
The biometric verification of pensioners and the management of dormant accounts are crucial for maintaining an effective pension disbursement system. All concerned bank branches must take prompt action to comply with the outlined requirements.
The Sindh Local Government Board anticipates a detailed submission of information regarding dormant accounts, verification compliance, and outreach efforts for unreachable pensioners. This report must also include the completion status for each branch. Timely compliance with this directive will support the Board in taking appropriate administrative actions to streamline pension distribution and enhance service delivery to pensioners across Sindh.
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