No. 6-DC/839/11/2024(ACM-I) Awam Express (13Up/14Dn)
23-January-2025
Office Of The Chief Commercial Manager Pakistan Railways, Headquarter, Lahore
Key Details on Awam Express Outsourcing by Pakistan Railways: (13Up/14Dn) Management Shift to Haroon Brothers Announced:
Pakistan Railways has issued an important notification regarding the outsourcing of the commercial management of Awam Express (13Up/14Dn), a vital train service operating between Karachi Cantt and Peshawar Cantt via the Main Line. This outsourcing initiative reflects Pakistan Railways’ ongoing efforts to enhance operational efficiency, improve passenger services, and ensure better resource management through collaboration with private entities. The commercial management of this train has been assigned to Haroon Brothers & Company, marking a significant shift towards public-private partnerships in the railway sector.
The notification outlines key directives, including the cessation of reservations by the Pakistan Railways IT Directorate from February 15, 2025, onwards and the requirement for the contractor to deposit an advance payment of Rs. 66,183,562/- with the CCT Office in Lahore prior to the commencement of operations. This strategic decision is part of Pakistan Railways’ broader framework to modernize its services and improve financial sustainability, ensuring better service delivery to passengers while optimizing revenue streams. Notification Describes;
Office of the
Chief Commercial Manager
Pakistan Railways, Headquarter, Lahore
No. 6-DC/839/11/2024(ACM-I) Awam Express (13Up/14Dn)
Dated: 23-01-2025.
The Divisional Superintendent, The Director/IT,
Pakistan Railways, Pakistan Railways,
PSC, RWP, LHR, MUL, Headquarter Office, Lahore.
SUK & KYC.
Subject: Outsourcing the Commercial Management Of Awam Express (13Up/14Dn)
It is informed that the commercial management of Awam Express (13Up/14Dn), operating between Karachi Cantt-Peshawar Cantt via Main Line & vice versa has been outsourced to Haroon Brothers & Company.
Haroon Brothers & Company will take over the charge of Awam Express (13Up/14Dn) w.e.f 15-02-2025. The Director IT is requested to stop reservation from 15-02-2025 onwards for the said train. The contractor is directed to deposit seven days advance payment of Rs. 66,183,562/- with CCT office, Lahore before the start of operations. All relevant arrangements may be made by reservations offices accordingly.
ACM-I
for Chief Commercial Manager
Conclusion:
The outsourcing of the commercial management of Awam Express (13Up/14Dn) represents a proactive step by Pakistan Railways towards streamlining operations and introducing enhanced customer-focused services through private sector engagement. By delegating responsibilities to Haroon Brothers & Company, Pakistan Railways aims to leverage private sector expertise to enhance the passenger experience while maintaining operational efficiency.
The notification emphasizes the contractor’s compliance with financial obligations and operational readiness to ensure a smooth transition. This collaborative initiative is expected to set a precedent for similar undertakings in the future, fostering a more sustainable and customer-centric railway network across Pakistan. The concerned departments, including the IT Directorate and reservation offices, are urged to coordinate effectively to facilitate this transition, ensuring uninterrupted service for passengers while aligning with Pakistan Railways’ vision for modernization and excellence.
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